1. General
1.1. Fc Riehlpark is a sole proprietorship offering personal training and related coaching services.
1.2. By entering into an agreement with Fc Riehlpark, the client agrees to these general terms and conditions.
2. Health and liability and risks
2.1. The client must inform Fc Riehlpark of any medical issues, injuries or limitations that may affect training prior to the training.
2.2. Fc Riehlpark does not give any medical treatment and recommends checking injuries or any other health issues with a medical professional.
2.3. The client acknowledges that participating in personal training involves risks, including injuries or physical discomfort.
2.4. The client accepts full responsibility for their own health and physical condition during all sessions.
2.5. The client accepts to train carefully and follow safety instructions to minimize risks of injury.
2.6. Fc Riehlpark and its owner are not liable for injuries, damages, or losses resulting from participation in training sessions, unless caused by intent or gross negligence.
2.7. Fc Riehlpark is covered by valid legal assistance and liability insurance.
3. No Guarantee of Results
3.1. Fc Riehlpark makes no promises, only agreements and provides professional guidance.
3.2. Results depend on the client’s own effort and adherence to agreed programs and instructions.
3.3. Fc Riehlpark cannot be held responsible if the client does not achieve desired goals due to failing to follow agreed training schedules, plans, or advice.
4. Payments
4.1. All payments must be made in advance via bank transfer to the bank account of Fc Riehlpark, as specified on the invoice or payment request.
4.2. If payments are not carried out, no service will be provided.
4.3. Fees paid for training sessions, packages, or subscriptions are non-refundable, unless mandatory law provides otherwise.
4.4. Missed sessions (“no-shows”) will be fully charged.
5. Appointments, Cancellations, and Changes
5.1. Cancellations or rescheduling must be made at least 24 hours in advance in written form via either E-Mail, WhatsApp or SMS or via a phone call by both parties.
5.2. Late cancellations or no-shows by the clients result in the session being charged in full.
5.3. Fc Riehlpark reserves the right to modify or reschedule sessions if necessary in agreement with the client.
6. Subscriptions
6.1. Subscriptions are entered into for a defined period as mentioned in the chosen training plan by the client.
6.2. If a subscription without an end date is not cancelled one month prior to the expiry date, it will be automatically renewed.
6.3. Cancellation must be submitted in writing at least one month in advance.
6.4. Payments continue normally during the notice period.
7. Force Majeure
7.1. In cases of force majeure (such as illness, unforeseen circumstances, or government regulations), Fc Riehlpark reserves the right to reschedule sessions or offer them online.
7.2. Force majeure does not entitle the client to refunds.
8. Age requirement
8.1.Clients of all ages are welcome to train with Fc Riehlpark, provided that they are physically fit to participate in training sessions. Fc Riehlpark reserves the right to refuse or discontinue training if, in its reasonable opinion, a client is not medically or physically fit to participate safely.
8.2. Clients under the age of 18 (minors) may only participate in training sessions with the prior consent of their parent(s) or legal guardian(s).
8.3. Minors must be accompanied by a parent, legal guardian, or another adult authorized in writing by the parent or legal guardian, unless written permission has been provided allowing the minor to train independently.
8.4. Written parental or guardian consent must be provided before the commencement of training and may be requested at any time by Fc Riehlpark.
9. Termination clause
9.1. Fc Riehlpark reserves the right to terminate the agreement with the client if the client:
● violates these general terms and conditions;
● fails to make payments in accordance with Section 4;
● acts in a manner that endangers their own safety, the safety of others, or staff;
● repeatedly fails to follow reasonable instructions or training guidelines.
9.2. Except in cases of serious breach, Fc Riehlpark will apply a warning system prior to termination. The first warning will be issued in writing, describing the breach and providing the client with a reasonable period of up to fourteen (14) days to remedy the situation.
9.3. If the breach is not remedied within the specified period, a second and final written warning may be issued, granting an additional period of up to fourteen (14) days to remedy the breach.
9.4. If the client fails to remedy the breach after the final warning period, Fc Riehlpark may terminate the agreement with immediate effect.
9.5. In cases of serious breach, including but not limited to non-payment, aggressive or inappropriate behavior, or conduct that poses a direct safety risk, Fc Riehlpark reserves the right to terminate the agreement immediately, without prior warning.
9.6. Upon termination of the agreement, any fees already paid by the client will not be refunded, unless mandatory law provides otherwise.
10. Data protection
10.1. Fc Riehlpark processes personal data of clients with due care and confidentiality, in accordance with applicable Dutch and European data protection legislation, including the General Data Protection Regulation (GDPR).
10.2. Personal data is collected and processed solely for the purpose of:
● entering into and performing the training agreement;
● communicating with clients about services, scheduling, and payments;
● complying with legal and administrative obligations.
10.3. Personal data may include, but is not limited to, name, contact details, date of birth, payment information, and relevant health information provided voluntarily by the client for training purposes.
10.4. Client data will not be shared with third parties, unless this is necessary for the performance of the agreement, required by law, or the client has given explicit consent.
10.5. Fc Riehlpark takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure. Written agreements are stored securely, and digital data is protected using reasonable security measures.
10.6. Personal data will not be retained longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
10.7. Clients have the right to request access to their personal data, to request correction or deletion of their data, and to object to or restrict the processing of their data, in accordance with applicable law.
10.8. Clients are advised to only trust communications regarding services that originate directly from Fc Riehlpark. Fc Riehlpark cannot be held responsible for communications from third parties impersonating the business